Managed IT Services for Platform & DevOps
We run the platform so your product team can ship. Senior engineers — not tiered help desks — cover day-2 operations for cloud, Kubernetes, and delivery pipelines, with on-call coverage and documented runbooks behind every service.
What we manage
Platform & Kubernetes day-2 operations — cluster upgrades, add-on lifecycle, ingress and DNS changes, storage and backup management, drift cleanup, and capacity work.
Cloud account operations on AWS, GCP, and Azure — IAM hygiene, account/project structure, guardrails, spend review, and remediation for audit findings.
Observability & SRE coverage — metrics, logs, traces, SLOs, and alerting that points to real problems. On-call rotations with defined response times and clear escalation.
Incident response & post-mortems — 24/7 coverage with engineers who can actually fix production, not just route tickets. Every incident ends with a written postmortem and tracked action items.
Release engineering & pipeline ownership — keep CI/CD green, upgrade runners and actions, maintain GitOps controllers, and unblock deploys when the pipeline breaks.
Cost discipline — ongoing right-sizing, reserved/savings plan management, idle workload cleanup, and monthly cost reviews with action items.
How we engage
Managed platform retainer — defined monthly capacity for day-2 ops, on-call coverage, and change requests, with an SLA and named engineers.
Senior outstaffing — embed engineers who own the platform work end to end, inside your team and your tooling.
Rescue & handover — short engagement to stabilize an inherited platform, document it, and either keep running it or hand it back to your team with runbooks.